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Customer care

Terms of Service

Effective 14 September 2026

These terms explain how purchases from Saam’s Haya Wears are handled. By placing an order, you agree to these terms.

1. About us

Saam’s Haya Wears is a modest-fashion boutique based in Accra, Ghana. We offer abayas, khimars, modest sets and accessories to customers in Ghana. Contact us on +233 55 789 6248 or through the WhatsApp links on this website.

2. Products and availability

We aim to describe product colours, measurements, fabrics and availability accurately. Screen settings can affect how colours appear. An item placed in a shopping bag is not reserved. If an ordered item becomes unavailable, we will contact you and offer a suitable alternative or a refund.

3. Prices and orders

Prices are displayed in Ghana cedis (GH₵). Delivery charges may be added based on destination. Submitting checkout is an offer to purchase; an order is accepted after payment or payment arrangements are confirmed and we issue confirmation.

4. Payment

Available methods may include MTN Mobile Money, eligible local or international cards, bank transfer through Paystack, and WhatsApp-assisted ordering. Online payment information is handled by the payment provider. We do not ask customers to send a card PIN, Mobile Money PIN or one-time password by chat.

5. Delivery, returns and refunds

Delivery arrangements are subject to our Delivery Policy. Eligible returns, exchanges and refunds are governed by our Returns & Refunds Policy.

6. Website use

You may use this website for lawful personal shopping. Product descriptions, photography, branding and site content may not be copied or commercially reused without permission. Do not attempt to disrupt the site or submit false orders.

7. Changes and contact

We may update these terms when our services change. The effective date above identifies the latest version. Questions can be sent through WhatsApp or by calling +233 55 789 6248.

© 2026 Saam’s Haya Wears · Accra, Ghana
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